we're here to help
Got questions? Need help? Our team is ready to assist you.
common questions
How do I change my city?
Tap the city name at the top of the chat screen. You can browse all available cities and switch to any location you want. Your GPS doesn't restrict you—explore any city.
Do messages really disappear after 24 hours?
Yes! Every message in CityChat automatically deletes after 24 hours. This keeps conversations fresh and relevant—no old drama, just what's happening now.
How do I report inappropriate content?
Long-press any message and tap 'Report'. Our moderation team reviews every report within 24 hours. You can also block any user instantly by tapping their profile and selecting 'Block'.
Is CityChat free?
Yes, CityChat is free to download and use. We offer an optional premium subscription for extra features like custom themes and extended voice rooms, but the core chat experience is completely free.
How do I delete my account?
Go to Settings > Privacy > Delete Account. This will permanently remove your profile, messages, and all associated data. This action cannot be undone.
Can I use CityChat on multiple devices?
Yes! Sign in with the same account on any device. Your profile and preferences sync automatically across all your devices.
help topics
Getting Started
- Download from the App Store or Google Play
- Create your account
- Set up your profile
- Join your first city chat
Using CityChat
- Sending messages
- Sharing images & GIFs
- Reacting to messages
- Direct messaging
Safety & Privacy
- Blocking users
- Reporting content
- Privacy settings
- Managing your data
We read every message and typically respond within one business day