Last updated: January 14, 2026
CityChat ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").
By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.
If you sign up using a third-party service (such as Apple or Google), we may receive information from that service, such as your name and email address, as permitted by that service's privacy settings.
We use the information we collect to:
We may share your information in the following circumstances:
Your username, profile photo, and content you post are visible to other users in your city chatroom. Your precise location is never shared with other users.
We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, customer service, and fraud prevention.
We may disclose information if we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights, property, or safety of CityChat, our users, or the public; detect, prevent, or address fraud, security, or technical issues.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share information with third parties when you give us consent to do so.
We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.
Messages in public chatrooms may be retained for a limited period and then automatically deleted. You can delete your account at any time, which will remove your profile and personal information from our systems, subject to our legal obligations.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You can update, correct, or delete your account information at any time through the app settings. You can also request deletion of your account by contacting us.
You can control location permissions through your device settings. Note that disabling location services may limit your ability to use certain features.
You can opt out of receiving push notifications through your device settings.
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data, as well as data portability.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, contact us at privacy@citychat.app.
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@citychat.app
Data Requests: datarequests@citychat.app